· To have your salesperson introduce them self, greet you with a smile and offer you refreshment.
· To have your needs assessed in a prompt and courteous fashion.
· To be presented with your product, explaining all features and benefits.
· To be offered a demonstration test drive experience.
· To be explained the value in purchasing a Ford-Lincoln product from Performance Lincoln Ford.
· To be guaranteed the best possible price and selection.
· To receive a full tank of gas on a new vehicle purchase.
· To tour our service and parts department and receive your 1st service appointment before you leave.
· To receive Performance Lincoln Ford recommended service interval booklet.
· To receive a complimentary car wash after service.
· To always be thanked for your business.
· To have the ability to speak to a manager.
· To be satisfied 100%